Ticketing Policies - Louisiana Philharmonic Orchestra

Jun 10, 2020

Purchasing Tickets

At Cenla’s Elite Studio & Cheer Team, we strive to make the ticket purchasing process as seamless as possible for our valued customers. Whether you are attending one of our studio shows or cheering for our outstanding team, we offer multiple channels to secure your tickets. You can purchase tickets online through our official website, over the phone, or directly at our studio location.

Ticket Refunds and Exchanges

We understand that circumstances can change, and plans may need to be adjusted. If you are unable to attend an event for which you have purchased tickets, we provide a refund and exchange policy to accommodate these situations.

If you wish to receive a refund, please contact our customer service team at least 48 hours prior to the event. A processing fee may apply, and the refund will be issued to the original method of payment within a reasonable timeframe.

Alternatively, if you would like to exchange your tickets for another event or performance, please reach out to our customer service team. We will do our best to accommodate your request, subject to availability and any applicable price differences.

Transferring Tickets

We understand that you may occasionally need to transfer your tickets to someone else. To facilitate this process, we offer a ticket transfer policy that allows you to transfer your tickets to another individual.

If you have purchased tickets and are unable to attend the event, you can transfer your tickets to another person by contacting our customer service team. We will guide you through the process and ensure that the transfer is completed smoothly. Please note that some events may have specific restrictions on ticket transfers, and additional fees may apply.

Lost or Stolen Tickets

In the unfortunate event that your tickets are lost or stolen, please contact our customer service team immediately. We will assist you in resolving the issue and ensure that you can attend the event without any inconvenience.

Special Discounts and Offers

At Cenla’s Elite Studio & Cheer Team, we value our loyal customers and strive to make our performances accessible to all. We offer various discounts and special offers throughout the year, allowing you to enjoy our shows at reduced prices or with exclusive perks. Stay updated on our website or subscribe to our newsletter to receive notifications about these exciting promotions.

Contact Us

If you have any further questions or need clarification on our ticketing policies, please do not hesitate to contact our customer service team. We are available via phone, email, or in person at our studio location. Your satisfaction is our priority, and we are here to provide you with exceptional service.

Danny Chow
Great options for ticket purchase!
Nov 11, 2023