Policies
About Cenla’s Elite Studio & Cheer Team
Welcome to Cenla’s Elite Studio & Cheer Team, your ultimate destination for exceptional performing arts and entertainment experiences. As a highly reputable establishment in the Arts & Entertainment industry, we strive to provide top-notch services to our valued customers. Our commitment to excellence extends to our policies and guidelines, which are designed to ensure a seamless and enjoyable experience for all. Let's dive into the details.
Refund Policy
At Cenla’s Elite Studio & Cheer Team, we understand that circumstances may change. If you find yourself in need of a refund for any reason, we're here to assist you. Our refund policy allows for full refunds within 30 days of the purchase date. Please note that the refund will be issued via the original payment method. To request a refund, simply contact our customer support team, who will guide you through the process.
Exchange Policy
We also offer an exchange policy to ensure customer satisfaction. If you wish to exchange your tickets for a different date or event, kindly reach out to our dedicated team at least 48 hours before the scheduled performance. We will do our best to accommodate your request, subject to availability. Please note that any price difference between the original and exchanged tickets may apply.
Accessibility
Cenla’s Elite Studio & Cheer Team is committed to providing an inclusive environment for all patrons. We strive to make our performances accessible to individuals with disabilities. Our venues are equipped with wheelchair ramps, accessible seating options, and adequate restroom facilities. If you require any special assistance or have specific accessibility needs, please inform our team during the ticket booking process, and we will gladly assist you.
Terms and Conditions
By purchasing tickets or accessing our website, you agree to adhere to the following terms and conditions:
- All ticket sales are final, except as per our refund policy.
- Unauthorized resale or distribution of tickets is strictly prohibited.
- Any disruptive behavior during performances may result in removal from the venue.
- Photography, video recording, and audio recording are not permitted during performances, unless consent has been obtained.
- All electronic devices must be turned off or set to silent mode during the performance.
- Lost or stolen tickets will not be replaced.
- Cenla’s Elite Studio & Cheer Team reserves the right to make changes to the schedule or cancel events if necessary.
- For online ticket bookings, please ensure that you provide accurate and up-to-date information.
- Our website uses cookies to enhance your browsing experience. By using our website, you consent to the use of cookies in accordance with our privacy policy.
Contact Us
For any further inquiries, clarifications, or assistance regarding our policies, feel free to contact our friendly customer support team. We are here to help and ensure your experience with Cenla’s Elite Studio & Cheer Team is nothing short of extraordinary.
